Frequently asked questions - FAQs
On this page we have compiled the most important questions and answers about inscom 2025 for you. If your question is not answered below, please feel free to contact us at inscom@msg.group.
This page is updated on an ongoing basis.
Attendance & registration
Please note that it is not possible to purchase tickets on site. As we have to plan in advance, prior registration is required in order to take into account the exact number of participants.
A free cancellation of your registration is possible until August 11, 2025, 6:00 PM and must be submitted via email, including your name and invoice number, to inscom@msg.group. The date and time of receipt of your e-mail are decisive. After this deadline, the full invoice amount is due. The statutory right of withdrawal remains unaffected. A substitute participant may attend, provided that this is announced in advance in writing and the substitute is named.
You can find your selected evening program in your registration confirmation. If you have any questions, feel free to contact us at any time at inscom@msg.group.
Due to limited availability, we unfortunately cannot guarantee this on-site, but we will check the options for you. Please feel free to approach us at the help desk regarding this.
Hotel & Accommodation
If you booked a hotel room as part of your registration, it is reserved under your name.
Yes, breakfast is included.
Unfortunately, there are no designated rooms available on-site for changing. We kindly ask you to use the restroom facilities for this purpose. Small bags can be left at the help desk and stored until the next day. Please note that we cannot assume liability for any items left in storage.
Arrival
By Car:
The hotel offers a large number of parking spaces. Electric vehicle charging stations are available.
Public Transport:
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Donnersbergerbrücke (S-Bahn): 14 minutes on foot
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Hirschgarten (S-Bahn): 12 minutes on foot
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Westendstraße (U-Bahn): 15 minutes on foot
Munich Central Station: 2.8 km, 12 minutes by taxi
Munich Airport: 38 km, approximately 45 minutes by taxi, about 50 minutes by S-Bahn
Tip:
Take advantage of the special event offers from Deutsche Bahn.
On-site
You can find the agenda on our website.
There are no separate rooms available for meetings during the event. However, you are welcome to use the lobby and other public areas in the hotel for your discussions.